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Sales@RNVac.com | (607) 786-2139
We would like to inform you about a recent change in the shipping of our RnV Hydrovac 2 units. Starting in May 2025, some units were shipped without the new float system due to a delay in its availability. Please be assured that we are actively working to resolve this. We will be shipping the new float systems to all clients and partners who received units since the beginning of May 2025. These float systems can be retrofitted to all build levels of the RNV units. — In the interim, it is acceptable to use the units without the float temporarily. This upgrade represents a significant investment of over $30,000 USD in tooling and engineering, reflecting our commitment to providing you with the best possible product. — We appreciate your understanding and will notify you as soon as the new float systems are ready for shipment. Sincerely, TEAM RNVac.
NOTE: We are currently experiencing some supply chain disruptions that may affect order processing times. To ensure fairness and transparency, we will process all orders on a first-ordered, first-served basis. Based on the latest information from our suppliers, we anticipate a delay of 10-15 business days. Thank you for your understanding.